Terms & Conditions

Last updated: 25 September 2026

These terms govern your use of JoSo — Everyday Health ("JoSo").

Health and wellbeing information

JoSo is a general wellbeing, lifestyle and personal-tracking application. It is not a medical device and does not provide medical advice, diagnosis or treatment. Features including nutrition and calorie estimates, sleep information, symptoms, mood and daily check-ins, habits, workout records, Health Timeline information, cycle estimates and injection records are intended to help you record and review information you choose to track. They must not be treated as a clinical assessment or a substitute for appropriately qualified professional advice.

Nutrition and exercise

Calories, nutrition values, recipes, suggested targets and other food information may be approximate or based on user-entered or third-party data. Workout records, remembered weights, cardio information and machine notes are tracking tools only. You remain responsible for deciding whether food, exercise or activity is appropriate for you.

Sleep, symptoms and Health Hub

Sleep information may depend on data available through Apple Health. Daily check-ins, symptoms, habits, journal entries and Health Timeline information reflect information recorded by you or made available through supported device services. JoSo does not infer a diagnosis or medical cause from these records.

Injection tracking

Injection Tracking is a logging and reminder tool only. JoSo does not prescribe medication, recommend a dose, determine whether an injection should be taken, or replace instructions from your prescriber, pharmacist or other qualified healthcare professional.

Cycle predictions

Period, fertile-window and ovulation predictions are estimates only. They must not be used as contraception, as confirmation that ovulation has occurred, or as a fertility or medical diagnosis.

Local data and backups

Your personal JoSo records are primarily stored locally on your device. JoSo does not maintain a server-side copy from which we can recover your local app data. If you delete JoSo, erase or lose your device, or local data becomes unavailable, that information may be permanently lost unless you have retained a usable exported backup.

JoSo provides tools to export supported data, but you are responsible for choosing a suitable storage location, protecting your backup files and ensuring that they remain available when needed.

Third-party information and services

JoSo may display information obtained from or link to third-party services and brands. Availability, nutritional information, product details and external content can change and should be checked where accuracy is important. Apple Health information remains subject to the data and permissions available through Apple's HealthKit framework.

Liability

To the fullest extent permitted by applicable law, JoSo is not responsible for losses arising solely from the loss of locally stored data where no usable user-controlled backup exists, or from reliance on estimates or user-recorded information presented by the app. Nothing in these terms excludes or limits rights or liabilities that cannot lawfully be excluded under applicable consumer law.

Contact

For questions, email contact@jo-so.co.uk or use our support page.